Location: CDMX 

This position requires to be physically present in the office

Essential Job Duties and Responsibilities

• Schedules and/or reschedules pickup and delivery appointments for loads (shared with coordinators)
• Schedules drivers to pick-up or deliver loads to customers or vendors (shared with coordinators)
• Verifies with shippers, loads that were scheduled for pick up (shared with coordinators)
• Monitors daily pick-ups, updates and deliveries
• Verifies that loads have arrived on time and request PODs
• Track truck FTLs and LTLs
• Takes check calls with dispatcher or drivers, ensuring that loads will deliver on time
• Communicates with drivers and shipping personnel to ensure trucks are properly loaded
• Provides detailed directions and instructions to properly route drivers into locations if needed
• Updates Logistics Coordinators on possible problems with their loads.
• Receives updates and inform customers on load status (at least 2 status per day per load)
• Accomplishes organizational goals by working as a team with logistics coordinators
• Enters loads from customer tenders into system (shared with coordinators)
• Provides data entry into reports and into our system

Education and Experience

• Post-secondary education or at least two years in transportation industry
• Ability to easy learning of the industry
• Excellent communication/follow-up
• Candidates must be able to work with others along with working independently within a fast-paced environment.
• Must be detail-oriented and must meet scheduled requirements
• Ability to multi-task in completing scheduled activities along with random activities
• Ability to manage stress levels in a positive manner
• Punctuality and a good work ethic are important
• Ability to handle confidential information in a discreet, professional manner
• Proficient with computer and multiple MS Office applications
• Ability to learn industry specific 3PL Software
• English and Spanish is a must, French is a plus.