Location: CDMX 

This position requires to be physically present in the office


Essential Job Duties and Responsibilities

  • Schedules and/or reschedules pickup and delivery appointments for loads (shared with coordinators)
  • Schedules drivers to pick-up or deliver loads to customers or vendors (shared with coordinators)
  • Verifies with shippers, loads that were scheduled for pick up (shared with coordinators)
  • Monitors daily pick-ups, updates and deliveries
  • Verifies that loads have arrived on time and request PODs
  • Track truck FTLs and LTLs
  • Takes check calls with dispatcher or drivers, ensuring that loads will deliver on time
  • Communicates with drivers and shipping personnel to ensure trucks are properly loaded
  • Provides detailed directions and instructions to properly route drivers into locations if needed
  • Updates Logistics Coordinators on possible problems with their loads.
  • Receives updates and inform customers on load status (at least 2 status per day per load)
  • Accomplishes organizational goals by working as a team with logistics coordinators
  • Enters loads from customer tenders into system (shared with coordinators)
  • Provides data entry into reports and into our system

Education and Experience

  • Post-secondary education or at least two years in transportation industry
  • Ability to easy learning of the industry
  • Excellent communication/follow-up
  • Candidates must be able to work with others along with working independently within a fast-paced environment.
  • Must be detail-oriented and must meet scheduled requirements
  • Ability to multi-task in completing scheduled activities along with random activities
  • Ability to manage stress levels in a positive manner
  • Punctuality and a good work ethic are important
  • Ability to handle confidential information in a discreet, professional manner
  • Proficient with computer and multiple MS Office applications
  • Ability to learn industry specific 3PL Software
  • English and Spanish is a must, French is a plus.





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